1.1 – ITC recognizes the immense potential of new technologies for its trade related technical assistance activities, and we aim to incorporate them into our activities. We are also deeply aware of the risks involved, and of the importance of developing appropriate data protection standards and putting them into effect. As a result, ITC has adopted the Policy which enables us to undertake our operations whilst safeguarding individual personal data.

 

1.2 – ITC is committed to safeguarding the privacy of our website visitors and securing the personal information made available by users of ITC websites as well as ITC web pages on other sites (such as official ITC profiles on social networks) (hereinafter the “Website”). In this Policy we explain what information and data we collect and how it is used, stored and shared.

 

1.3 – Any information voluntarily disclosed to ITC by users of our Website is held with the utmost care and security and will not be used in ways other than as set forth in this Policy.

 

1.4 – Providing information is your choice. When you undertake certain actions on our Website, such as signing up for email newsletters, or filling in a form to register your interest in our activities, you knowingly provide us with personal information about you, such as your name, email address, postal address and other information. We use this voluntarily provided personal information in order to interact with you and provide relevant services and information on ITC work that may be of interest to you.

 

1.5 – We will not make public your personal information without your consent. We do not sell your personal information voluntarily disclosed to us with anyone outside ITC. If you provide your personal information when joining us online or signing up for specific services, you will only be contacted by ITC for purposes related to the work of ITC and you can request to have your name removed from our mailing list at any time.

 

1.6 – By using our Website and agreeing to this Policy, you consent to share your data in accordance with the terms of this Policy.

2.1 – ITC may collect, store and use the following types of personal information:

 

2.2 – ITC also requires that you do not submit or share any material or information:

(a) information about your computer and about your visits to and use of this Website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and Website navigation paths);
(b) information that you provide to us when registering with our Website www.sustainabilitymap.org (including your first name, last name, email address or mobile phone number);
(c) information that you provide when completing your profile on our Website and when you decide to make your profile information public, by clicking on the button “make profile public” under your privacy settings, the following information will be made public:
if you are a “Producer / Grower” user: business name, business type, business location, products or services and affiliation with project partners ; Following the provision of the aforementioned information, users may decide to supplement their profile by including additional information about their businesses, product and or services, geo-locations of business headquarters and production / processing sites, sustainability assessment, compliance to existing certification together with proof of compliance, and various media depicting production and processing sites, techniques and product.
if you are either a “Processor” or “Buyer & Retailer”: business name, business type, business location, products or services and affiliation with project partners ; Following the provision of the aforementioned information, users may decide to supplement their profile by including additional information about their businesses, product and or services, geo-locations of business headquarters and production / processing sites, sustainability assessment, compliance to existing certification together with proof of compliance, and various media depicting production and processing sites, techniques and product, together with information pertaining to your sustainability network.
(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address)];
(e) information that you provide to us when using the services on our Website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)];
(f) information that you post to our Website for publication on the internet (including your user name, your profile pictures and the content of your posts])];
(g) information contained in or relating to any communication that you send to us or send through our Website (including the communication content and metadata associated with the communication])]; and
(h) any other personal information that you choose to send to us.

 

2.3 – Any inappropriate content will be removed from our Website and social media accounts. If in doubt, please do not share your content with ITC. If you post on, or transmit to, our Website any material of the type prohibited under the above paragraphs or any applicable laws and regulations, and ITC incurs any costs, expenses, liability or losses as a result then you agree to indemnify ITC for all such costs, expenses, liability or losses.

3.1 – Personal information submitted to us through our Website will be used for the purposes specified in this Policy or on the relevant pages of the Website.

 

3.2 – We may use your personal information to:

(a) administer our Website and activities;
(b) personalise our Website and services for you;
(c) enable your use of the services available on our Website;
(d) send you non-marketing commercial communications];
(e) send you email or SMS notifications that you have specifically requested];
(f) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)];
(g) send you communications relating to our activities which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require such communications)];
(h) deal with enquiries and complaints made by or about you relating to our Website];
(i) keep our Website secure and prevent fraud; and
(j) verify compliance with the terms and conditions governing the use of our Website.
(k) make your account information available on the Sustainability Map Network module if you have decided to make your profile information public, by clicking on the button “make profile public” under your privacy settings, the following information will be made public:
If you are either a “Producer or grower” user:
business name, business type, business location, products or services and affiliation with project partners ;
Additional information provided regarding your business, product and or services, geo-locations of business headquarters and production / processing sites, sustainability assessment, compliance to existing certification together with proof of compliance, and various media depicting production and processing sites, techniques and product.
If you are a “Processor” or “Trader & Retailer:
business name, business type, business location, products or services and affiliation with project partners ;
Additional information provided regarding your business, product and or services, geo-locations of business headquarters and production / processing sites, sustainability assessment, compliance to existing certification together with proof of compliance, and various media depicting production and processing sites, techniques and product, and anonymized network.
(l) send you notifications from companies wanting to contact you];
(m) use business profile information to generate aggregated and fully anonymized analytics depicting average company sustainability at a national level across specific products/services;
(n) use business profile information to enable companies to compare their sustainability performance against anonymised aggregated business profile information sets across specific products/services at a national level;

4.1 – We may disclose your personal information:

(a) to the extent that we are required to do so by applicable law;
(b) in connection with any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights.

 

4.2 – We may disclose your personal information to any of our officials, professional advisers, consultants, suppliers, subcontractors and auditors insofar as reasonably necessary for the purposes set out in this Policy.

 

4.3 – We may disclose your personal information to any other agency of the United Nations, international organization, public and private sector entity insofar as reasonably necessary for the purposes set out in this Policy. Any compliance with national data protection legislation or cooperation with national or regional data protection authorities is always without prejudice to ITC’s privileges and immunities under domestic and international law. You note that ITC cannot be compelled to disclose any information acquired while carrying out its work. More specifically, the ITC privilege of non-disclosure must be respected.